Getting Started
How to open a MarketMates account
A sample walkthrough for creating an account and preparing your first trading setup.
MarketMates Help Centre
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Account setup, verification, and the first practical checks before trading.
2 articlesDeposits, withdrawals, processing expectations, and payment-reference basics.
2 articlesMT5 login, server, desktop, and mobile platform help.
2 articlesPlain-language notes on spreads, swaps, sessions, and instrument conditions.
2 articlesPrototype guides for MarketMates planning and watchlist tools.
2 articlesProfile updates, access protection, and safe account habits.
2 articlesFast checklists for common issues before opening a ticket.
Articles
Sample content for review.
Getting Started
A sample walkthrough for creating an account and preparing your first trading setup.
Getting Started
What to prepare when an account verification check is requested.
Funding & Withdrawals
A draft overview of common deposit paths and what to check before funding.
Funding & Withdrawals
What happens after you request a withdrawal and why extra checks may appear.
Trading Platforms
Steps to reset investor or master passwords for MT5.
Trading Platforms
Draft connection checklist for logging in to MetaTrader 5.
If you cannot find the answer, contact support with your account email, platform, device, and any error message or reference number.
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